Terms and Conditions

Welcome to TY Living LLC, your trusted source for premium bedroom essentials, including pillows, duvets, mattress pads, toppers, sleep accessories, bedroom furniture, and blankets. Located at 30 N Gould St Ste R, Sheridan, WY 82801, we are committed to providing high-quality products that elevate your sleep experience and transform your home. By accessing our website at tyliving.s or making a purchase from us, you agree to be bound by the following Terms and Conditions, which govern your use of our website, services, and products. These terms are designed to ensure a fair, transparent, and mutually beneficial relationship between TY Living LLC and our valued customers. Please read them carefully, and if you have any questions, contact us at tonichau89@gmail.com or +84937655848.

1. General Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and TY Living LLC (“we,” “us,” or “our”). By accessing our website, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.

We reserve the right to update, modify, or amend these Terms at any time to reflect changes in our business practices, legal requirements, or industry standards. Any changes will be effective immediately upon posting on our website, and it is your responsibility to review these Terms periodically. Continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

2. Use of Our Website

Our website, tyliving.s, is designed to provide you with a seamless and secure shopping experience. By accessing our website, you agree to use it solely for lawful purposes and in a manner consistent with these Terms. The following activities are strictly prohibited:

  • Engaging in any activity that disrupts or interferes with the functionality of our website, including introducing viruses, malware, or other harmful code.

  • Attempting to gain unauthorized access to our systems, servers, or customer data.

  • Using our website to engage in fraudulent, deceptive, or illegal activities.

  • Copying, reproducing, or distributing any content from our website without prior written permission from TY Living LLC.

We reserve the right to suspend or terminate your access to our website if we suspect any violation of these Terms or if your actions pose a risk to our business or other customers.

3. Product Information and Availability

At TY Living LLC, we strive to provide accurate and up-to-date information about our products, including descriptions, specifications, pricing, and availability. Our product offerings include:

  • Bedroom Furniture: Stylish and durable furniture designed to enhance your bedroom’s aesthetic and functionality.

  • Pillows + Duvets: Luxuriously soft and supportive bedding essentials for optimal comfort.

  • Mattress Pads & Toppers: Innovative solutions to improve mattress comfort and longevity.

  • Sleep Accessories: Thoughtful additions like eye masks and weighted blankets to elevate your sleep routine.

  • Blankets & Coverlets: Cozy and stylish layers to add warmth and personality to your bedroom.

While we make every effort to ensure the accuracy of product information, we cannot guarantee that all details (e.g., colors, sizes, or materials) will be error-free due to variations in lighting, display settings, or manufacturing processes. If a product you receive does not match the description provided on our website, please contact our customer service team within 7 days of delivery, and we will address the issue promptly.

Product availability is subject to change without notice. If an item is out of stock or discontinued after you place an order, we will notify you promptly and offer a refund or a comparable alternative. We are not liable for any inconvenience caused by product unavailability.

4. Ordering and Payment

4.1 Placing an Order

To place an order with TY Living LLC, you must be at least 18 years old or have the consent of a parent or legal guardian. By placing an order, you confirm that all information provided (e.g., shipping address, payment details) is accurate and complete. Orders are subject to acceptance by TY Living LLC, and we reserve the right to refuse or cancel an order for any reason, including but not limited to:

  • Suspected fraudulent activity.

  • Inaccurate or incomplete order information.

  • Product unavailability.

  • Violation of these Terms.

Once your order is accepted, you will receive an order confirmation email with details of your purchase. This confirmation does not guarantee product availability or delivery until the order is processed and shipped.

4.2 Payment Methods

We accept the following payment methods through our secure payment processor, Stripe:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.

  • Digital Wallets: Apple Pay and Google Pay.

All payments are processed securely via Stripe’s industry-leading platform, which uses advanced encryption and complies with PCI-DSS standards. By submitting payment information, you authorize TY Living LLC and Stripe to process the payment for the total amount of your order, including applicable taxes and shipping fees. We do not store your payment information on our servers.

4.3 Pricing and Taxes

All prices displayed on tyliving.s are in U.S. dollars (USD) unless otherwise specified. Prices are subject to change without notice, but changes will not affect orders already placed. Applicable taxes, duties, or customs fees for international orders are the responsibility of the customer and will be calculated at checkout. TY Living LLC is not responsible for any additional fees imposed by customs authorities.

4.4 Order Cancellation

You may cancel your order before it is shipped by contacting our customer service team at tonichau89@gmail.com or +84937655848. If the order has already been shipped, you will need to follow our Refund and Return Policy to return the item. We reserve the right to cancel any order due to errors in pricing, product unavailability, or suspected fraudulent activity, in which case you will be notified and issued a full refund.

5. Shipping and Delivery

TY Living LLC ships to customers across the United States and internationally. Shipping costs and estimated delivery times are provided at checkout based on your location and the selected shipping method. While we strive to meet estimated delivery times, we are not responsible for delays caused by carriers, customs processes, or unforeseen circumstances (e.g., weather events or public holidays).

For detailed information about our shipping policies, including international shipping and tracking, please refer to our Shipping Policy page on tyliving.s. If you have questions about your order’s shipping status, contact our customer service team, and we’ll provide real-time updates.

6. Returns and Refunds

Our Refund and Return Policy is designed to ensure your satisfaction with every purchase. You may return eligible products within 30 days of delivery, provided they are unused, in their original condition, and in their original packaging. Certain items, such as opened bedding products or customized items, are non-returnable unless defective or damaged.

To initiate a return, contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Customers are responsible for return shipping costs unless the item is defective or was shipped in error. Refunds are processed through Stripe to the original payment method within 5-10 business days of receiving and approving the return.

For full details, please refer to our Refund and Return Policy page on tyliving.s.

7. Product Warranties

Certain products sold by TY Living LLC may come with a manufacturer’s warranty, which will be specified in the product description. Warranties cover defects in materials or workmanship under normal use. If you believe a product is defective, contact our customer service team within 7 days of delivery to initiate a warranty claim. We will assess the issue and, if approved, provide a replacement or refund in accordance with our Refund and Return Policy.

TY Living LLC is not responsible for damage caused by misuse, improper care, or normal wear and tear. Warranty terms vary by product, so please review the product documentation or contact us for clarification.

8. Intellectual Property

All content on tyliving.s, including text, images, logos, designs, and product descriptions, is the property of TY Living LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written permission from TY Living LLC, except for personal, non-commercial use in connection with your purchase.

9. Limitation of Liability

To the fullest extent permitted by law, TY Living LLC, its affiliates, and its employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services. This includes, but is not limited to, damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our liability for any claim related to your purchase is limited to the amount paid for the product or service in question. We are not responsible for any injury, loss, or damage caused by improper use of our products or failure to follow care instructions.

10. Indemnification

You agree to indemnify, defend, and hold harmless TY Living LLC, its affiliates, and its employees from any claims, losses, damages, or expenses (including legal fees) arising from your violation of these Terms, misuse of our website or products, or infringement of any third-party rights.

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy on tyliving.s for details on how we handle your data.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our website or products shall be resolved through negotiation or, if necessary, in the courts of Sheridan, Wyoming. You agree to submit to the exclusive jurisdiction of these courts.

13. Force Majeure

TY Living LLC shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, supply chain disruptions, or technical failures.

14. Termination

We reserve the right to terminate your access to our website or services at our sole discretion if you violate these Terms or engage in conduct that we deem harmful to our business or other customers. Termination does not affect your obligations under these Terms or any pending orders.

15. Contact Information

If you have any questions, concerns, or feedback about these Terms or your experience with TY Living LLC, please contact us:

  • Email: tonichau89@gmail.com

  • Phone: +84937655848

  • Address: TY Living LLC, 30 N Gould St Ste R, Sheridan, WY 82801

  • Website: tyliving.s

Our customer service team is available to assist you with any inquiries and ensure that your experience with TY Living LLC is positive and satisfying.

16. Entire Agreement

These Terms, together with our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies referenced on our website, constitute the entire agreement between you and TY Living LLC regarding your use of our website and services. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Our Commitment to You

At TY Living LLC, we are dedicated to providing you with a shopping experience that is transparent, fair, and rewarding. Our Terms and Conditions are designed to protect both you and our business, ensuring that every interaction with us is clear and professional. We invite you to explore our full range of bedroom essentials on tyliving.s and discover the quality, creativity, and value that set us apart. Thank you for choosing TY Living LLC—we look forward to helping you create a bedroom that inspires rest, relaxation, and joy.