At TY Living LLC, we believe that exceptional customer service is the cornerstone of a great shopping experience. Our mission is to provide you with premium bedroom essentials—pillows, duvets, mattress pads, toppers, sleep accessories, bedroom furniture, and blankets—that elevate your sleep and transform your home. But beyond our high-quality products, we are committed to being there for you every step of the way. Whether you have questions about our products, need assistance with an order, or simply want to learn more about how we can help you create your dream bedroom, our dedicated team is here to help. Based in Sheridan, Wyoming, with a global reach, we make it easy for you to connect with us, no matter where you are in the world.
Why We’re Here for You
At TY Living LLC, we understand that choosing the right bedroom essentials is a personal and important decision. Your bedroom is your sanctuary—a place where you rest, recharge, and reconnect with yourself. Our goal is to make the process of finding the perfect products as seamless and stress-free as possible. From answering questions about product specifications to providing guidance on selecting the right pillow or mattress topper, our customer service team is dedicated to ensuring that every interaction with TY Living LLC leaves you feeling valued, supported, and confident in your purchase.
We pride ourselves on being more than just a retailer. We are a partner in your journey to better sleep and better living. Our team is passionate about helping you create a bedroom that reflects your unique style and meets your comfort needs. Whether you’re furnishing a new home, upgrading your bedding, or seeking the perfect gift, we’re here to provide personalized support and expert advice. With TY Living LLC, you’re never just a customer—you’re part of our community, and we’re committed to making your experience exceptional.
How to Reach Us
We’ve made it easy for you to get in touch with us, whether you prefer to call, email, or browse our website for information. Our customer service team is available to assist you with any questions, concerns, or feedback you may have. Below are the ways you can connect with us:
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Email: Reach out to us at tonichau89@gmail.com for prompt, personalized assistance. Whether you have a question about a product, need help with an order, or want to share your feedback, our team is ready to respond with care and attention to detail.
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Phone: Call us at +84937655848 to speak directly with a member of our customer service team. We’re here to provide real-time support, answer your questions, and guide you through your shopping experience.
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Website: Visit tyliving.s to explore our full range of products, access helpful resources, and learn more about our company. Our website is designed to be user-friendly, with intuitive navigation and detailed product information to help you make informed decisions.
Our headquarters is located at: TY Living LLC
30 N Gould St Ste R
Sheridan, WY 82801
While our physical location is in Sheridan, Wyoming, we proudly serve customers across the United States and internationally. No matter where you are, we’re here to ensure that your experience with TY Living LLC is seamless, convenient, and satisfying.
What You Can Expect When You Contact Us
When you reach out to TY Living LLC, you can expect a response that is professional, friendly, and tailored to your needs. Our customer service team is trained to provide expert guidance on our products, from helping you choose the right pillow firmness to explaining the benefits of our innovative mattress toppers. We understand that every customer is unique, and we take the time to listen to your needs and provide solutions that work for you.
Here’s what sets our customer service apart:
Prompt and Reliable Responses
We know that your time is valuable, which is why we strive to respond to all inquiries as quickly as possible. Whether you send us an email or give us a call, our team is committed to addressing your questions or concerns promptly. Our goal is to ensure that you have the information you need to make confident decisions about your purchase.
Personalized Support
At TY Living LLC, we believe in treating every customer as an individual. When you contact us, you’ll receive personalized support tailored to your specific needs. Whether you’re seeking advice on creating a cohesive bedroom aesthetic or need help troubleshooting an order, our team is here to provide thoughtful, customized assistance.
Expertise You Can Trust
Our customer service representatives are well-versed in our product offerings and the science of sleep. They can provide detailed information about the materials, design, and benefits of our pillows, duvets, mattress pads, toppers, sleep accessories, and bedroom furniture. Whether you’re curious about the hypoallergenic properties of our bedding or the durability of our furniture, we’re here to share our expertise and help you make the best choice for your home.
A Commitment to Your Satisfaction
Your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make it right. Our hassle-free return and refund policies are designed to give you peace of mind, and our customer service team is available to guide you through the process. We want you to feel confident in your decision to shop with TY Living LLC, and we’ll go above and beyond to ensure your experience is positive.
Common Reasons to Contact Us
We’re here to assist with a wide range of inquiries, from product questions to order support. Here are some of the most common reasons customers reach out to us:
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Product Questions: Not sure which pillow is right for your sleeping style? Curious about the materials used in our mattress toppers? Our team can provide detailed information about our products, including specifications, care instructions, and recommendations based on your preferences.
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Order Assistance: Need help tracking your order or updating your shipping information? We’ll provide real-time updates and ensure that your order is processed smoothly.
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Returns and Refunds: If you need to return or exchange a product, our team will guide you through our straightforward return process, ensuring a hassle-free experience.
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International Shipping: Shopping from outside the United States? We can provide information about our international shipping options, estimated delivery times, and any applicable fees.
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Feedback and Suggestions: We love hearing from our customers! Whether you have feedback about our products or suggestions for how we can improve, we welcome your input and value your perspective.
No matter the reason for your inquiry, we’re here to provide the support you need. Our team is dedicated to making your experience with TY Living LLC as smooth and enjoyable as possible.
Our Commitment to Accessibility
At TY Living LLC, we believe that everyone deserves access to high-quality bedroom essentials and exceptional customer service. That’s why we’ve designed our contact options to be as accessible as possible. Our website, tyliving.s, is optimized for ease of use, with clear navigation and responsive design that works seamlessly on desktops, tablets, and mobile devices. Whether you’re browsing from home or on the go, you can easily find the information you need or reach out to our team for assistance.
For customers who prefer to connect via phone or email, our team is available to provide support in a way that’s convenient for you. We also offer multilingual support to accommodate our international customers, ensuring that language barriers don’t stand in the way of a great shopping experience. If you have specific accessibility needs, please let us know when you contact us, and we’ll do our best to accommodate you.
Building a Community of Sleep Enthusiasts
At TY Living LLC, we’re more than just a company—we’re a community of individuals who are passionate about better sleep and better living. When you contact us, you’re not just reaching out to a business; you’re connecting with a team that shares your commitment to creating a comfortable, stylish, and restful bedroom. We love hearing from our customers and learning about how our products have made a difference in their lives. Whether you’re sharing a story about how our pillows have improved your sleep or seeking advice on designing a cozy bedroom, we’re here to listen and engage.
We also encourage our customers to stay connected with us through our website and social media channels. Visit tyliving.s to explore our blog, where we share tips on sleep health, bedroom design, and product care. Follow us on social media to stay updated on new product launches, special promotions, and inspiration for creating your dream bedroom. By joining our community, you’ll have access to a wealth of resources and a team that’s dedicated to supporting your journey to better sleep.
Our Global Reach
While we’re proudly based in Sheridan, Wyoming, our products are available to customers across the United States and around the world. We understand that our customers comeав from diverse backgrounds and locations, and we’re committed to making our products and services accessible to everyone. Our international shipping options are designed to be flexible and reliable, ensuring that you can enjoy TY Living LLC’s premium bedroom essentials no matter where you are.
If you’re an international customer, feel free to contact us with any questions about shipping rates, delivery times, or customs requirements. Our team is experienced in handling international orders and will work with you to ensure a smooth and efficient delivery process. We’re proud to bring our high-quality products to homes across the globe, and we’re here to support you every step of the way.
Secure and Convenient Shopping
We know that trust is essential when shopping online, which is why we’ve partnered with Stripe to provide a secure and seamless payment experience. Whether you’re using a credit or debit card, Apple Pay, or Google Pay, you can shop with confidence knowing that your transactions are protected by Stripe’s industry-leading security measures. If you have any questions about our payment methods or need assistance with a transaction, our customer service team is here to help.
We also offer a comprehensive refund and return policy to give you peace of mind with every purchase. If you’re not completely satisfied with your order, contact us, and we’ll guide you through the process of returning or exchanging your products. Our goal is to ensure that you’re thrilled with your purchase and confident in your decision to shop with TY Living LLC.
Let’s Connect
We’re excited to hear from you and help you create a bedroom that inspires rest, relaxation, and joy. Whether you’re reaching out with a question, seeking advice, or sharing your feedback, we’re here to provide the support you need. Contact us today at tonichau89@gmail.com, call us at +84937655848, or visit tyliving.s to explore our products and learn more about our company.
Thank you for choosing TY Living LLC as your partner in better sleep. We look forward to connecting with you and helping you transform your bedroom into a sanctuary of comfort and style.